Refund policy
You have 30 days from the delivery date to return or exchange your gear.
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Condition: Items must be in new, resellable condition. You’re welcome to try gear on for fit, but we cannot accept returns that are dirty, worn, or damaged.
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Refund Options: You can choose a refund to your original payment method or opt for store credit. If you choose store credit, we’ll add an extra $15 to your balance.
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Shipping: Customers are responsible for return shipping costs. You can manage your return and print a label through our self-serve portal.
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Crash Replacement: If you purchased the Crash Replacement add-on, it has no expiration date. It remains valid until you need to use it.